Need Help? Call 1-800-537-7403 7 AM - 5 PM CST

Customer Service

Shipping & Delivery
  • Wholesale Lighting and Electrical offers free ground shipping on qualifying orders $100.00 or more. Qualifying Orders under $100.00 will ship for via ground for a flat rate of $5.95
  • We ship to the USA only.
  • Alaska and Hawaii please contact us for shipping cost.
  • Not all items qualify for flat rate or free shipping. Due to some items being very fragile additional charges may apply.

Privacy & Security
  • Wholesale Lighting and Electrical does not store any sensitive information such as credit card number. Any information that Wholesale Lighting and Electrical collects will NOT be shared.

Returns & Replacements
  • Despite our best efforts occasionally lamps may be damaged in the shipping process.
  • Merchandise damaged in shipping can be returned for a store credit or a full refund less shipping charges within 10 days of receipt.
  • No returns on sale items discounted 50% or more.
  • Please note return shipping will be higher than the special rate of $5.95 we charge. Expect to pay $15.00 or more per package for return shipping.
  • Return shipping must be pre-paid and will not be refunded.
  • Original shipping charges will not be refunded.
    Return authorization Is Required. 
  • Merchandise must be in  new, unused condition.
  • A refund will be issued after merchandise is received and inspected.  Refunds may take up to 14 days to process.
  • If you need further assistance please email support@wlesupply.com or call 1-800-537-7403 7 AM - 5 PM CST.

Ordering
  • You do not need an Account to place an order. You may create an account to review or track orders later and to save your personal information like your name and address to make your future order easier.

Payment, Pricing & Promotions
  • We accept Visa, MasterCard, American Express and PayPal. We do not accept checks or money orders at this time.


Updating Account Information and Viewing Orders

  • From your My Account Dashboard you have the ability to view a snapshot of your recent account activity and update your account information. The ability to re-order a previous order and view All past orders can be found under the My Orders Dashboard.